Man with accent wanted to impart information to a specific IT manager. I told him that wasn't permitted and sent him to Purchasing. Within the next 9 minutes, he phoned 15 times (might have tried more, but I was dealing with other callers, so he had to wait in queue). Transferred him to Purchasing (3 more) and the fax line (3), then finally slammed down the receiver in his ear (9). What part of "No" didn't that numbskull understand?!
Caller type: Telemarketer
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