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Original Comment

Jury - 01-05-2016

I received a call from Jenny whom requested that I perform a "windows key +R" function on my laptop to get the license number. She claimed that my computer notified them that the Windows operating system had been hacked and she was going to fix the problem. I requested as to how my computer notified her and she again claimed that they worked on behalf of Windows/Microsoft to take care of these issues. I ran "Jenny" through the gammit of acting stupid as to how to perform "windows key +R" she got extremely frustrated with me and transferred me to her supervisor "Dexter Gray". Dexter, with his dashing English accent speaking faster than lighting, immediately jumped into telling me to perform the same function of which again I acted stupid and questioned as to how he obtained my cell phone number of which he had no response. Dexter was getting VERY perturbed with me, maybe he honors the "time is money" philosophy as I do, so again he gave the same song and dance "were contracted to repair these problems, there are many companies that do this for them, we are just trying to help you" as Jenny gave and immediately rambled "you just need to push the windows key +r". However, as I ran Jenny and Dexter through the "I don't understand which keys, now where is that key, and now again how did you get my number if I didn't call you for a repair?, and by the way Dexter I'm confused at this point as I just googled "860-951-7532" while we are talking and there are numerous fraud reports and cyber crime warnings", Dexter said those were inaccurate. Dexter made the fatal error--he allowed me to walk him to his fate, he yelled "there are a lot of companies that do PC troubleshooting, your cell number is in databases, that's how we make money, and it's not cyber crime because we do not charge you for the troubleshooting". At this moment Dexter revealed exactly why he called and how he called. After Dexter's rambling hissy on the phone I let him know that I had recorded the call and asked him if there was anything that he would like to say directly to the Attorney General of the United States while on his recording. Dexter hung up on me. Now that was just rude!

Caller type: Scammer
Caller: Jenny and Dexter Gray
Company: pc solutions
Number: 860-951-7532