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Original Comment

David - 12-11-2014

All, for phone number 844-958-3771, concerning the Humana Health Insurance health survey robo calls, I am a long time Humana subscriber so I called the toll free number on my health insurance card and told an agent all about the survey robo call. It took her a couple days to find out but she did call me back and definitely confirmed that the call did come from Humana as part of a Stay Well campaign. I let her know I don't trust calls like this as anyone can spoof their number or anybody's number so it cannot be confirmed via robo call if it really is Humana or not. Someone spoofed my home number a few days ago to call me about lowering my credit card rates so I can't even block them from calling me again as I would be blocking my own number. I told her email won't work either as anyone can spoof an email address and make an email and a website look real. I asked to be removed from future calls like this and that in light of hippa laws, Humana can send me snail mail and it should include the same call back phone number that is on my Humana insurance card, or a real human being can call me. She said I will be removed from call lists within 7 days. Anyone who wants to go the same route, call Humana and tell them about the robo calls and ask to be removed from those type of calls.

Caller type: Surveyor
Caller: robo call
Company: Humana
Number: 844-958-3771