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Disgusted_PCuser_GotScammed - 01-30-2015

My mom and dad kept getting calls from this business claiming that they were calling on behalf of Microsoft because their computer was sending errors and was being hacked. The first man I spoke with who said his name was John with badge #462 said their technicians would fix all the problems and prevent future hackers from bugging the PC. I'm not very familiar with PCs and I asked them to prove to me that they were from Microsoft. He walked me through a RUN program to show me he had the computer's ID number. After this he had me go to ShowMyPC.com to give their technician access to the computer. They said they would call back after the technician finished to tell us the fee, which he estimated would be from $60 to $100. Then they took over the screen and they appeared to be fixing the bugs on the PC. As they did this, I used a separate computer to research all of the information they gave me, including their phone number and the IP address they said was my parents. All of the search results I found indicated that this was a scam. So when they called back to tell me all of the things they fixed and what the fee would be (now $150 to $300), I told them that all of the information I researched led me to believe they were a scam. The second man I spoke with who said his name was Eric Walker proceeded to yell at me, telling me that they are not a scam and I could see with my own eyes that they had "fixed" the PC. I told them there was no way I was going to give them a credit card so the man just yelled louder, insisting we had to pay or we would never be able to access the computer again. I told him to have his supervisor call me to convince me they are not a scam. A few minutes later another man called and said we had to pay or couldn't access the computer. He said if we tried to turn the computer off it would never work again. So I told him we would immediately report them to the BBB and then we hung up on them. Since they still had access to the PC, they opened the internet browser and went to brazzer.com a PORN site. So disgusting! THESE MEN SHOULD BE ASHAMED OF THEMSELVES. THEY ARE A DISGRACE TO THEIR FAMILIES AND TO ALL INDIAN COMPUTER PROFESSIONALS OPERATING LEGITIMATE BUSINESSES.

Caller type: Scammer
Caller: Eric Walker
Company: PC REPAIR N SERVICE
Number: 347-474-6904