Central Office: BAYONNE, NJ - CTC COMMUNICATIONS CORP., DBA CT ... [?]
One of the many companies alleging to represent Google Business listings. These are automated recordings. If you opt for a human after listening to the recording then questioned and press them they will finally admit that they are not Google employees or staff. They will try to get your business to pay them to do what you and your web host can for free.
Caller type: Scammer
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This is SAD. $300 to format an eBook is a rip-off. The chneacs of an author making that money back are slim to none. What makes it sadder is that most eBooks can be published for FREE. I do eBooks using just plain old Microsoft Word and publish them directly to amazon, Barnes & Noble and Smashwords for FREE. It's not that hard. There's no such thing as 100% royalties. Not unless a person has their own dedicated server.