Central Office:
RICHMOND, VA - VERIZON VIRGINIA, INC.
[?]
Comments
Lied to -
09-05-2012
Harry Wallace of Verizon called on 28.6.12 to confirm the upgrade they wanted was working. I told him how the tech destroyed a Sencore CR-161 CRT tester beyond repair and I wanted it replaced with one in the same condition as the one that was destroyed. He agreed it would be done. The lady that called for the follow-up call the next day took my information about the destruction and said someone would call on 3.7.12 to settle my claim. NO call was made! I expected as much. Obviously Harry let his tech get a thrill for several seconds, figured it was time to move to another thrill, lied to me about getting the piece replaced, assumed that if I was ignored while he was on holiday for a week I would go away and replace the piece at my expense. WRONG! I will take further action and look for another telephone service. NEVER believe anything this liar says or hire him!
Harry Wallace of Verizon called on 28.6.12 to confirm the upgrade they wanted was working. I told him how the tech destroyed a Sencore CR-161 CRT tester beyond repair and I wanted it replaced with one in the same condition as the one that was destroyed. He agreed it would be done. The lady that called for the follow-up call the next day took my information about the destruction and said someone would call on 3.7.12 to settle my claim. NO call was made! I expected as much. Obviously Harry let his tech get a thrill for several seconds, figured it was time to move to another thrill, lied to me about getting the piece replaced, assumed that if I was ignored while he was on holiday for a week I would go away and replace the piece at my expense. WRONG! I will take further action and look for another telephone service. NEVER believe anything this liar says or hire him!
Caller type: Sociopath
Caller: Harry Wallace
Company: Verizon
Number: 804-772-8085
Reply