Customer account specialist at Pier one/ community bank because I put a complaint in about the credit card service i received. My purse was stolen so I called Pier one to replace it. For some reason the idiots closed the account and did not send another card. I only found out because I went shopping on the holiday weekend to get the reward points. Pier one can look up you account without the card. Ends up that I had to pay cash and did not get my rewards points. I will be paying off the card and never using it again because they are idiots.
Caller type: Other
Company: community bank
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