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877-215-4923

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Kevin - 12-21-2010

12/21/2010

I received a call from a company that does not want to reveal their Identity or purpose. It really seems like a scam.

On 12/21/2010 I received a call leaving urgent message without regard to purpose - left number 1-877-215-4923

I missed the call, so decided to call back. I was transferred by a receptionist to someone who asked information that I provided. They could not find my information in their database, based on what I provided. Since I was dealing with the State of Texas on Adult protective agency issues, I was very concerned. I insisted that they check the information that I provided vigorously. They did not find why I received this call and reveal their purpose. One one person I spoke to (Orbin or Mr. Hayes) seemed to indicate that they are a mediation agency (private). I became more concerned because I am requesting Texas State mediation in a elderly care issue, involving my mother.

I insisted that they recorded my return call to ensure that if it was the state of Texas that it would be noted that I did return the call. I closed the call being told not to worry about the call...it was a mistake.

I called back and spoke to Orbin. He was very rude and said "Don't you have a job...something better to do with your time." He would not provide any additional information, and hung up in my face. When I asked what is your agency, who are you and what is your purpose, they were evasive and gave no response.

I spoke to someone by the name or Orbin....he told me on the second call...What in the hell do you want from us. You do not seem very inteligent. He hung up.
I called back and asked to speak with someone else.
I called back and asked to speak with a supervisor. Mr. Hayes was put on the phone and was even more harassing and rule. I tried to explain that I gave him a report ID instead of a case id. He did not allow me to speak and said that there is nothing that you can for me. ...called me an idiot and said that I was harrassing him.

Called a third time, from a different phone. I spoke to Ms. Gilstrap - She would not reveal the purpose of the call or the name of company or line of business - She hung up on me as well

Regards,
Kevin

Caller: Orbin Mr Hayes Ms Gilstrap
Number: 877-215-4923

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