Performance
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Received call from number which sends me an E-mail notice. When I called the number, the system voice states, "Thank you for calling 'Performance.' Your call may be recorded." Then, a different voice informs you, "If you know the extension of your representative, press 1; otherwise press 2 and I will collect some information to transfer your call." Pressing 2, you are then asked by the second voice, "Please enter the account number printed on your letter or your social security number followed by the pound sign and someone will be right with you. If this call is not regarding your account, 'Press zero.'
When you finally reach an actual person and inquire about who is Performance, they inform you they are not at liberty to say. I finally went thru very calmly and got to speak to one "Pam Holland...in Texas"...at least this what she told me. She further informed me after my direct question about the number being involved in a payday loan collection scam, she further told me they deal with 'Business Portfolios' and are a legitimate company. Hmmmm....you be the judge!
Caller type: Other
Caller: Pam Holland
Company: Performance
Number: 703-496-9820
calling about debt collections refuses to identify themselves without you giveing them personal information. Never give personal information on a phone.
Caller type: Collection Agency
Company: Performance
Number: 570-309-3297
Rec'd phone call from 509-481-9455 ("performance"), but they left no message. Call back and if you do not have an acct # and/or SSN then you get abruptly forwarded to "Pam Holland's" (fake) voicemail. It doesn't matter if you are FBI, the "agent's" voice get's nervous and they abruptly push the transfer button to either "Pam Holland" or "Patty Sanders." If they were debt collectors then they are legally obligated to disclose such at the beginning of a call, even if you call them. They made no such attempt. Left a phony SSN in their automated info-gathering-system (before you talk to anyone you're guided through this system), and then was immediately taken to Holland's voicemail. Call authorities if you are contacted by this "agency." Got one of "Performance's" agents' names and she said her name was Trisha, but refused to give FBI last name. PERFORMANCE IS A FRAUDULENT PHONE SCAM. THEY WANT YOUR SSN.
Caller: Pam Holland
Company: Performance
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