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Karen Silvers - 01-20-2014

Somebody named Brian called me on Jan. 16, 2013 and told me I could recieve a 100 dollar Wal-Mart voucher for a trial period of ID Theft protection for 7 days. They told me the monthly cost, which seemed reasonable. and when I asked if I could pay monthly. I was told yes. They charged me $4.75 for the trial period, which I agreed to. I was told I could cancel within 7 days. Today, the 20th, they deducted $83.75 for a years worth of protection. When I called and told them I wanted to cancel, that they broke the agreement, I was hung up on several times and then a rep got rude. She said she would cancel it for me, but I need my money back and I don't know if I'll get it.

Caller type: Other
Caller: Brian
Company: IDT Theft Protection
Number: 866-924-4470


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