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COMCAST SUCKS - 06-09-2017

This is just one of Comcast collection numbers, they also use 866-500-2439 and sometimes they will appear as "Anonymous". I'm sure they have more.

Six months ago, I called to cancel my service, (I only had internet service) but they made me an offer (too keep my service) giving me free TV and with select HBO channels, waiving the installation fee along with lowering my monthly cost by approximately $12.00 per month.

That didn't happen, I was charged $120.00 install fee, an additional $10.00 per monthly fee for an extra TV outlet, plus a $7.00 TV fee. So instead of my bill reducing by $12.00 per month, it actually increased by $17.00 per month. My fault, I should have known this was going to happen, it's not the first time it's happened.

Problem is, It's impossible to get these type pricing increases resolved over the phone, most times your get someone from overseas with broken English that it's impossible to communicate with, they will promise to correct the billing only to find out the next billing cycle it's still there and now additional late fees start accumulating. This is there method of operation "MO", keep you on the phone for hours at at time, pass you from one representative to another, where no one knows what the other has promised and it just continues month after month. There betting you'll finally just give up and pay the new pricing. It's how they work. It's a percentage game to them.

For those who are not aware, Comcast recent settled a multi-million dollar law suit for just this issue.

Rather than call to disconnect my service this time, I boxed up the equipment and dropped it off at one of their outlets. That's the fastest way to have it disconnected without having to deal with their retention department who will promise you the world to keep you from disconnecting.

Now, two days later, there collection department is calling relentlessly. I'm just waiting for there adjusted final billing, once I get it, I will be forwarding it to the law firm who sued them recently along with a copy of my complaint to the FCC. They will never get another dime from me!

Caller type: Collection Agency
Company: Comcast
Number: 800-457-5362

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George - 05-15-2016

Automated message from Comcast wanting me to change out my cable modem for faster service.

Company: Comcast
Number: 855-717-0017

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edwards90301 - 04-15-2016

call center claiming to be from comcast asking questions...is Comcast or one of its marketing agents violating the do-not-call list or is someone pretending to be them to collect info to sell to spammers or steal from bank accounts? Either way its not good for the perps.....BLOCKED

Caller type: Telemarketer
Company: Comcast
Number: 313-230-0913

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hate spam - 02-24-2016

Calls multiple times and did not leave messages.
Comcast marketing......hope they understand I am on" do not calling list".

Caller type: Telemarketer
Company: Comcast
Number: 617-481-3986

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Katie - 01-27-2016

This is Comcast calling with an automated notice that my cable modem is out-of-date and is not able to take advantage of the capability available in my subscription.

Caller type: Other
Company: Comcast
Number: 800-934-6489

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Jake - 11-21-2015

They want me to upgrade service. I refuse & block number. They keep calling from different numbers

Caller type: Other
Company: Comcast
Number: 855-204-1827

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Human - 11-07-2015

Call lists no name on CID, multiple calls with no message.
finally answered, very rude c.s.rep

Caller type: Telemarketer
Company: Comcast
Number: 877-208-5562

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Asscheese - 10-21-2015

Comcast trying to get more money out of me. Good luck with that. I hate paying them any money but they are the only game in town

Caller type: Telemarketer
Caller: Dickhead
Company: Comcast
Number: 866-350-5885

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bob - 09-23-2015

Asked about my services - I cancelled must not be updated in their system.

Caller type: Telemarketer
Company: Comcast
Number: 866-390-4095

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bob - 09-15-2015

Unwanted call to offer to 'give me the best deal' If they aren't doing that automatically, then logically I am being scammed, right?

Caller type: Telemarketer
Company: Comcast
Number: 267-282-1880

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sk - 07-29-2015

Claimed to be comcast support executive requesting personal details and when questioned back on identity to call from comcast support number directly instead of their phone number they disconnected the call

Caller type: Scammer
Caller: Amanda
Company: Comcast
Number: 508-532-7485

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Frank - 07-06-2015

Called to verify installation of their overpriced cable/internet services and wouldn't take no for an answer.
She insisted that an adult be there when they got there. Told her I didn't order their shit service and I was out of the state.
I get home and see all these orange cables all over my front yard and got a $285 invoice stapled to my brand new cherry stained mahogany front door!
Upon further inspection I found my house on the side of my house was cut in half and the water was turned on full blast. My entire garage was flooded as it was left on for several days while I was away.
I was furious and called their office to make a complaint.
Some scank answered and denied that anyone had been out to my house to do an install.
She said I cancelled the install a week earlier so they never came out.
Wtf?!

Caller type: Scammer
Caller: Scank
Company: Comcast
Number: 512-872-4231

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Angie - 01-21-2015

Trying to sell you additional Comcast services.

Caller type: Telemarketer
Company: Comcast
Number: 704-837-0797

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Ginny - 12-02-2014

They called my phone but didn't leave message. I called back and it's Comcast. I have no idea why they're calling me. I don't owe them anything :-)

Caller type: Other
Caller: did not leave name
Company: Comcast
Number: 844-234-3941

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BGT - 11-21-2014

Calls abouth a cable adapter I need to return. Explaind that I don't have nor ever needed an adapter. I requested proof of delivery/package signature. Representative said they would communicate request to Comcast shipping.

Caller type: Collection Agency
Caller: no name provided
Company: Comcast
Number: 720-279-0985

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Tyrone - 11-18-2014

comcast telemarketer trying to sell you stuff

Caller type: Telemarketer
Caller: Comcast
Company: Comcast
Number: 855-230-4436

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Tyrone - 11-18-2014

comcast telemarketer trying to sell you stuff

Caller type: Telemarketer
Caller: Comcast
Company: Comcast
Number: 855-230-4436

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HD - 09-20-2014

Caller claim that he was calling from comcast advanced support team but it was fraud call.

Caller type: Scammer
Caller: Pankaj
Company: Comcast
Number: 844-249-2624

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smithy - 08-02-2014

wants to upsell comcast services

Caller type: Telemarketer
Company: Comcast
Number: 925-350-5998

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Roger - 07-09-2014

They will offer faster Comcast Internet Service if you pay 12 months upfront. Is a scam. They'll even send an email from "@comcast.net"

Caller type: Scammer
Company: Comcast
Number: 888-997-2853

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Amanda - 07-01-2014

Comcast scam. 50% off ur current bill or upgrade with faster internet IF you pay 6 months in advance. Comcast/Xfinity have NO clue who these people are. DO NOT FALL FOR IT. GIVE THEM NO INFO.

Caller type: Other
Caller: Mark David Daphnie
Company: Comcast
Number: 888-997-2853

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TMac - 06-26-2014

Didn't answer, I called them back. Pressed 2 to be placed on do not call list.

Caller type: Telemarketer
Company: Comcast
Number: 855-657-7207

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Mary - 05-06-2014

I received calls on 5/2 and 5/6/14 but didn't answer. I never answer these types of calls. I called back and the recording said to hold to upgrade my Comcast. I'm on the Do-not-call registry. They also use different numbers resulting in my blocking them. Now time to report.

Caller type: Telemarketer
Company: Comcast
Number: 888-380-2736

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God - 04-29-2014

Received a call from them 2x now in 2 days to my cell phone. Something about comcast offers, so I hit 'block' on my phone. No more calls.

Caller type: Telemarketer
Company: Comcast
Number: 855-219-6904

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CM - 03-11-2014

Another website says this is Comcast

Caller type: Telemarketer
Company: Comcast
Number: 866-910-8203

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