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forgot the name of the company

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Valerie - 02-06-2014

I was having computer trouble with my router DLink and googled "DLink" for help. I found a telephone number online that said it was DLINK Help desk, or something close to that, I proceeded to call. The people there spoke with a heavy eastern Indian accent. I DID play along because I didn't know any better. They finally they told me it was going to cost, now I can't remember exactly how much money, to fix all the viruses on my computer. He actually took over MY COMPUTER from his terminal !! Now that was stupid of me, but I THOUGHT they really were associated with DLink. I then realized the person never addressed the question I had initially posed. After I asked it a second time it was clear he didn't know how to help me. He only knew scripted conversation and he was going to take a couple of hundred of dollars from me. Well, after I told him (very politely) I didn't want any of his services he got VERY belligerent!! and degrading. It was then I told him he was a swindler and the conversation digressed from there. YIKES!! They call every now and again to offer me computer cleaning services or they hang up on me!

Caller type: Other
Caller: forgot that too
Company: forgot the name of the company
Number: 210-526-6628

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